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XVCapture (Apteryx) Forward Images Failure

If you take xrays, and they do not show up online (https://fingerlakesdental.xvweb.net/), check to see if the forwarding process failed.

Open XVCapture (click on Apteryx in Open Dental or launch it from the desktop link)

If you see that there are any failures here, you can resubmit them manually

Follow the instructions here: https://apteryximaging.planetdds.com/hc/en-us/articles/4407881990811-Resubmitting-Failed-Forwards-XVCapture-DCV

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